If you have any questions about these terms and conditions, please contact us:

Whatsapp/ Call: 08126284493
Mail: vivaflowers.ng@gmail.com
Instagram: vivaflowers.ng

We strive to deliver orders on time; however, delivery times may vary due to traffic, weather, or other unforeseen circumstances.

Accurate delivery information is the responsibility of the customer. Incorrect details may result in delays or additional charges.

If the recipient is unavailable at the time of delivery, we will contact the recipient for instructions.

Due to the perishable nature of our products, all sales are final.

If you are dissatisfied with your order, please contact us within 24 hours of delivery, and we will work to resolve the issue. This may include replacement or partial credit, at our discretion.

We respect your privacy and are committed to protecting your personal information. For details, please refer to our Privacy Policy.

Liability

Vivaflowers is not responsible for damages or delays caused by events beyond our control, including but not limited to natural disasters, transportation issues, or incorrect delivery information.

Changes to Terms

We reserves the right to update or modify these terms and conditions at any time without prior notice.

Welcome to Vivaflowers.ng! By accessing or using our website and services, you agree to be bound by the following terms and conditions. Please read them carefully.

General

We provide fresh flowers, gift items, and related services for delivery and pickup.

By placing an order, you confirm that all details you provide are accurate, complete, and up to date.

Products and Availability

All products are subject to availability. In rare cases, substitutions may be necessary due to seasonal or regional supply issues. We will ensure replacements are of equal or greater value.

Orders

Orders must be placed at least an hour in advance for guaranteed delivery.

Payments must be completed at the time of purchase.

Once an order is confirmed, cancellations or changes may not be possible, especially for same-day or custom orders.